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Petitioner Ibanez is a member of the Florida Bar; she is also a Certified Public Accountant (CPA) licensed by respondent Florida Board of Accountancy (Board), and is authorized by the Certified Financial Planner Board of Standards (CFPBS), a private organization, to use the designation "Certified Financial Planner" (CFP). She referred to these credentials in her advertising and other communication with the public concerning her law practice, placing CPA and CFP next to her name in her yellow pages listing and on her business cards and law offices stationery. Notwithstanding the apparent truthfulness of the communication - it is undisputed that neither her CPA license nor her CFP authorization has been revoked - the Board reprimanded her for engaging in "false, deceptive, and misleading" advertising. The District Court of Appeal of Florida, First District, affirmed.
Held:
The Board's decision censuring Ibanez is incompatible with First Amendment restraints on official action. Pp. 5-13.
GINSBURG, J., delivered the opinion for a unanimous Court with respect to Part II-B, and the opinion of the Court with respect to Parts I, II-A, and II-C, in which BLACKMUN, Stevens, SCALIA, KENNEDY, SOUTER, and THOMAS, JJ., joined. O'CONNOR, J., filed an opinion concurring in part and dissenting in part, in which REHNQUIST, C.J., joined. [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 1]
JUSTICE GINSBURG delivered the opinion of the Court.
Petitioner Silvia Safille Ibanez, a member of the Florida Bar since 1983, practices law in Winter Haven, Florida. She is also a Certified Public Accountant (CPA), licensed by Respondent Florida Board of Accountancy (Board) 1 to "practice public accounting." In addition, she is authorized by the Certified Financial Planner Board of Standards, a private organization, to use the trademarked designation "Certified Financial Planner" (CFP).
Ibanez referred to these credentials in her advertising and other communication with the public. She placed CPA and CFP next to her name in her yellow pages listing (under "Attorneys") and on her business card. She also used those designations at the left side of her "Law Offices" stationery. Notwithstanding the apparently [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 2] truthful nature of her communication - it is undisputed that neither her CPA license nor her CFP certification has been revoked - the Board reprimanded her for engaging in "false, deceptive, and misleading" advertising. Final Order of the Board of Accountancy (May 12, 1992) (hereinafter Final Order), App. 178, 194.
The record reveals that the Board has not shouldered the burden it must carry in matters of this order. It has not demonstrated with sufficient specificity that any member of the public could have been misled by Ibanez' constitutionally protected speech or that any harm could have resulted from allowing that speech to reach the public's eyes. We therefore hold that the Board's decision censuring Ibanez is incompatible with First Amendment restraints on official action.
Under Florida's Public Accountancy Act, only licensed CPAs may "[a]ttest as an expert in accountancy to the reliability or fairness of presentation of financial information," Fla.Stat.Ann. 473.322(1)(c) (1991), 2 or use the title "CPA" or other title "tending to indicate that such person holds an active license" under Florida law. 473.322(1)(b). Furthermore, only licensed CPAs may "[p]ractice public accounting." 473.322(1)(a). "Practicing public accounting" is defined as an "offe[r] to perform . . . one or more types of services involving the use of accounting skills, or . . . management advisory or consulting services," Fla.Stat.Ann. 473.302(5) (Supp. 1994), made by one who either is, 473.302(5)(a), or "hold[s] himself . . . out as," 473.302(5)(b) (emphasis added), a certified public accountant. 3 [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 3]
The Board learned of Ibanez' use of the designations CPA and CFP when a copy of Ibanez' yellow pages listing was mailed, anonymously, to the Board's offices; it thereupon commenced an investigation and, subsequently, issued a complaint against her. The Board charged Ibanez with (1) "practicing public accounting" in an unlicensed firm, in violation of 473.3101 of the Public Accountancy Act; 4 (2) using a "specialty designation" - CFP - that had not been approved by the Board, in violation of Board Rule 24.001(1)(g), Fla. Admin.Code 61H1-24.001(1)(g) (1994); 5 and (3) appending the CPA designation after her name, thereby "impl[ying] that she abides by the provisions of [the Public Accountancy Act]," in violation of Rule 24.001(1)'s ban on "fraudulent, false, deceptive, or misleading" advertising. Amended Administrative Complaint (filed June 30, 1991), 1 Record 32-35. [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 4]
At the ensuing disciplinary hearing, Ibanez argued that she was practicing law, not "public accounting," and was therefore not subject to the Board's regulatory jurisdiction. Response to Amended Administrative Complaint (filed Aug. 26, 1991), § 25, 1 Record 108. 6 Her use of the CPA and CFP designations, she argued further, constituted "nonmisleading, truthful, commercial speech" for which she could not be sanctioned. § 24, ibid. Prior to the close of proceedings before the Hearing Officer, the Board dropped the charge that Ibanez was practicing public accounting in an unlicensed firm. Order on Reconsideration (filed Aug. 22, 1991), § 2, 1 Record 103-104. The Hearing Officer subsequently found in Ibanez' favor on all counts, and recommended to the Board that, for want of the requisite proof, all charges against Ibanez be dismissed. Recommended Order (filed Jan. 15, 1992), App. 147.
The Board rejected the Hearing Officer's recommendation, and declared Ibanez guilty of "false, deceptive, and misleading" advertising. Final Order, id., at 194. The Board reasoned, first, that Ibanez was "practicing public accounting" by virtue of her use of the CPA designation, and was thus subject to the Board's disciplinary jurisdiction. Id., at 183. Because Ibanez had insisted that her law practice was outside the Board's regulatory jurisdiction, she had, in the Board's judgment, rendered her use of the CPA designation misleading:
The Board correctly acknowledged that Ibanez' use of the CPA and CFP designations was "commercial speech." Final Order, App. 186. Because "disclosure of truthful, relevant information is more likely to make a positive contribution to decisionmaking than is concealment of such information," Peel v. Attorney Registration and
[ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994)
, 6]
Disciplinary Comm'n of Ill.,
Commercial speech that is not false, deceptive, or misleading can be restricted, but only if the State shows that the restriction directly and materially advances a substantial state interest in a manner no more extensive than necessary to serve that interest.
7
Central Hudson Gas & Electric Corp. v. Public Service Comm'n of N.Y.,
The State's burden is not slight; the "free flow of commercial information is valuable enough to justify imposing on would-be regulators the costs of distinguishing the truthful from the false, the helpful from the misleading, and the harmless from the harmful." [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 7] Zauderer, supra, at 646. "[M]ere speculation or conjecture" will not suffice; rather the State "must demonstrate that the harms it recites are real and that its restriction will in fact alleviate them to a material degree." Edenfield, supra, at ___ (slip op., at 9); see also Zauderer, supra, at 648-649 (State's "unsupported assertions" insufficient to justify prohibition on attorney advertising; "broad prophylactic rules may not be so lightly justified if the protections afforded commercial speech are to retain their force"). Measured against these standards, the order reprimanding Ibanez cannot stand.
We turn first to Ibanez' use of the CPA designation in her commercial communications. On that matter, the Board's position is entirely insubstantial. To reiterate, Ibanez holds a currently active CPA license which the Board has never sought to revoke. The Board asserts that her truthful communication is nonetheless misleading because it "[tells] the public that she is subject to the provisions of [the Accountancy Act], and the jurisdiction of the Board of Accountancy when she believes and acts as though she is not." Final Order, App. 185; see also Brief for Respondent 20 ("[T]he use of the CPA designation . . . where the licensee is unwilling to comply with the provisions of the [statute] under which the license was granted, is inherently misleading and may be prohibited.").
Ibanez no longer contests the Board's assertion of jurisdiction, see Brief for Petitioner 28 (Ibanez "is, in fact, a licensee subject to the rules of the Board"), and in any event, what she "believes" regarding the reach of the Board's authority is not sanctionable. See Baird v. State Bar of Arizona,
The Board's justifications for disciplining Ibanez for using the CFP designation are scarcely more persuasive. The Board concluded that the words used in the designation - particularly, the word "certified" - so closely resemble "the terms protected by state licensure itself that their use, when not approved by the Board, inherently mislead[s] the public into believing that state approval and recognition exists." Final Order, App. 193-194. This conclusion is difficult to maintain in light of Peel. We held in Peel that an attorney's use of the designation "Certified Civil Trial Specialist By the National Board of Trial Advocacy" was neither actually nor inherently misleading. See Peel,
The Board alternatively contends that Ibanez' use of the CFP designation is "potentially misleading," entitling the Board to "enact measures short of a total ban to
[ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994)
, 10]
prevent deception or confusion." Brief for Respondent 33, citing Peel, supra, at 116 (Marshall, J., joined by Brennan, J., concurring in judgment). If the "protections afforded commercial speech are to retain their force," Zauderer,
The Board points to Rule 24.001(1)(j), Fla. Admin.Code 61H1-24.001(1)(j) (1994), which prohibits use of any "specialist" designation unless accompanied by a disclaimer, made "in the immediate proximity of the statement that implies formal recognition as a specialist"; the disclaimer must "stat[e] that the recognizing agency is not affiliated with or sanctioned by the state or federal government," and it must set out the recognizing agency's "requirements for recognition, including, but not limited to, educational, experience[,] and testing." See Brief for Respondent 33-35. Given the state of this record - the failure of the Board to point to any harm that is potentially real, not purely hypothetical - we are satisfied that the Board's action is unjustified. We express no opinion whether, in other situations or on a different record, the Board's insistence on a disclaimer might serve as an appropriately tailored check against deception or confusion, rather than one imposing "unduly burdensome disclosure requirements [that] offend the First Amendment." Zauderer, supra, at 651. This much is plain, however: the detail required in the disclaimer currently described by the Board effectively rules out notation of the "specialist" designation on a business card or letterhead, or in a yellow pages listing. 11 [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 11]
The concurring Justices in Peel, on whom the Board relies, did indeed find the "[NBTA] Certified Civil Trial Specialist" statement on a lawyer's letterhead "potentially misleading," but they stated no categorical rule applicable to all specialty designations. Thus, they recognized that "[t]he potential for misunderstanding might be less if the NBTA were a commonly recognized organization and the public had a general understanding of its requirements." Peel, supra, at 115. In this regard, we stress again the failure of the Board to back up its alleged concern that the designation CFP would mislead rather than inform.
The Board never adverted to the prospect that the public potentially in need of a civil trial specialist, see Peel, supra, is wider, and perhaps less sophisticated, than the public with financial resources warranting the services of a planner. Noteworthy in this connection, "Certified Financial Planner" and "CFP" are well-established, protected federal trademarks that have been described as "the most recognized designation[s] in the planning field." Financial Planners: Report of Staff of United States Securities and Exchange Commission to the House Committee on Energy and Commerce's Subcommittee on Telecommunications and Finance 53 (1988), reprinted in Financial Planners and Investment Advisors, Hearing before the Subcommittee on consumer Affairs of the Senate Committee on Banking, Housing and Urban Affairs, 100th Cong., 2d Sess., 78 (1988). [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 12] Approximately 27,000 persons have qualified for the designation nationwide. Brief for Certified Financial Planner Board of Standards, Inc., et al. as Amici Curiae 3. Over 50 accredited universities and colleges have established courses of study in financial planning approved by the Certified Financial Planner Board of Standards, and standards for licensure include satisfaction of certain core educational requirements, a passing score on a certification examination "similar in concept to the Bar or CPA examinations," completion of a planning-related work experience requirement, agreement to abide by the CFP Code of Ethics and Professional Responsibility, and an annual continuing education requirement. Id., at 10-15.
Ibanez, it bears emphasis, is engaged in the practice of law, and so represents her offices to the public. Indeed, she performs work reserved for lawyers, but nothing that only CPAs may do. See supra, at 3, n. 3. It is therefore significant that her use of the designation CFP is considered in all respects appropriate by the Florida Bar. See Brief for The Florida Bar as Amicus Curiae 9-10 (noting that Florida Bar, Rules of Professional Conduct, and particularly Rule 4-7.3, "specifically allo[w] Ibanez to disclose her CPA and CFP credentials [and] contemplate that Ibanez must provide this information to prospective clients (if relevant)").
Beyond question, this case does not fall within the caveat noted in Peel covering certifications issued by organizations that "had made no inquiry into petitioner's fitness," or had "issued certificates indiscriminately for a price"; statements made in such certifications, "even if true, could be misleading." Peel,
Accordingly, the judgment of the Florida District Court of Appeal is reversed, and the case is remanded for proceedings not inconsistent with this opinion.
It is so ordered.
[ Footnote 2 ] This "attest" function is more commonly referred to as "auditing."
[ Footnote 3 ] Florida's Public Accountancy Act is known as a "Title Act" because, with the exception of the "attest" function, activities performed by CPAs can lawfully be performed by non-CPAs. See Brief [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 3] for Respondent 11-12. The Act contains additional restrictions on the conduct of licensed CPAs. For example, a partnership or corporation cannot "practice public accounting" unless all partners or shareholders are CPAs, Fla.Stat. 473.309 (Supp. 1994), nor may licensees "engaged in the practice of public accounting" pay or accept referral fees, Fla.Stat.Ann. 473.3205, or accept contingency fees, 473.319.
[ Footnote 4 ] Florida Stat.Ann. 473.3101 (Supp. 1994) requires that "[e]ach partnership or corporation or limited liability company seeking to engage in the practice of public accounting" apply for a license from the Board, and 473.309 requires that each such partnership or corporation hold a current license.
[ Footnote 5 ] Rule 24.001(1) states, in pertinent part, that "[n]o licensee shall disseminate . . . any . . . advertising which is in any way fraudulent, false, deceptive, or misleading, if it . . . (g) [s]tates or implies that the licensee has received formal recognition as a specialist in any aspect of the practice of public accountancy unless . . . [the] recognizing agency is approved by the Board." Fla. Admin. Code 61H1-24.001(1) (1994). The CFP Board of Standards, the "recognizing agency" in regard to Ibanez' CFP designation, has not been approved by the Board.
[ Footnote 6 ] Ibanez pointed out that she does not perform the "attest" function in her law practice, and that no service she performs requires a CPA license. See supra, at 3, n. 3.
[
Footnote 7
] "It is well established that `[t]he party seeking to uphold a restriction on commercial speech carries the burden of justifying it.'" Edenfield v. Fane, 507 U.S. ___, ___ (1993) (slip op., at 9), quoting Bolger v. Youngs Drug Products Corp.,
[ Footnote 8 ] Notably, the Board itself withdrew the only charge against Ibanez of this kind, viz., the allegation that she practiced public accounting in an unlicensed firm. See supra, at 4.
[ Footnote 9 ] The dissent writes that "[t]he average consumer has no way to verify the accuracy or value of [Ibanez'] use of the CFP designation" because her advertising, "unlike the advertisement in Peel, . . . did not identify the organization that had conferred the certification." Post, at ___. We do not agree that the consumer of financial planning services is thus disarmed.
To verify Ibanez' Certified Financial Planner credential, a consumer could call the Certified Financial Planner Board of Standards. The Board that reprimanded Ibanez never suggested that such a call would be significantly more difficult to make than one to the certifying organization in Peel, the National Board of Trial Advocacy. We note in this regard that the attorney's letterhead in Peel supplied no address or telephone number for the certifying agency. Most instructive on this matter, we think, is the requirement of the Rules of Professional Conduct of the Florida Bar, to which attorney Ibanez is subject, that she provide "written information setting forth the factual details of [her] experience, expertise, background, and training" to anyone who so inquires. See Florida Bar, Rules of Professional Conduct, Rule 4-7.3(a)(2).
[
Footnote 10
] The Board called only three witnesses at the proceeding against Ibanez, all of whom were employees or former employees of the Department of Professional Regulation. Neither the witnesses nor the Board, in its submissions to this Court, offered evidence that any member of the public has been misled by the use of the CFP designation. See Peel,
[ Footnote 11 ] Under the Board's regulations, moreover, it appears that even a [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 11] disclaimer of the kind described would not have saved Ibanez from censure. Rule 24.001(i) flatly bans "[s]tat[ing] a form of recognition by any entity other than the Board that uses the ter[m] `certified.'" Separate and distinct from that absolute prohibition, the regulations further proscribe "[s]tat[ing] or impl[ying] that the licensee has received formal recognition as a specialist in any aspect of the practice of public accounting, unless the statement contains" a copiously detailed disclaimer. Rule 24.001(j). [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 1]
JUSTICE O'CONNOR, with whom THE CHIEF JUSTICE joins, concurring in part and dissenting in part.
Once again, we are confronted with a First Amendment challenge to a state restriction on professional advertising. Petitioner, who has been licensed as an attorney and as a certified public accountant (CPA) by the State of Florida, and who also has been recognized as a "Certified Financial Planner" (CFP) by a private organization, identified herself in telephone listings under the "attorneys" heading as "IBANEZ SILVIA S CPA CFP." App. 4. Respondent, the Florida Board of Accountancy, determined that petitioner's use of both the CPA and the CFP designations was inherently misleading, and sanctioned her for false advertising. Fla.Stat. 473.323(1)(f) (1991) (accountants subject to disciplinary action if they "[a]dvertis[e] goods or services in a manner which is fraudulent, false, deceptive, or misleading in form or content").
Because petitioner's use of the CFP designation is both inherently and potentially misleading, I would uphold the Board's sanction of petitioner. I therefore respectfully [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 2] dissent from Parts II-A and II-C of the opinion of the Court.
States may prohibit inherently misleading speech entirely. In re R.M.J.,
Although the Certified Financial Planner Board of Standards, Inc., appears to be a reputable organization that applies objectively clear standards before conferring the CFP designation on accountants, the other factors relied on by the Peel plurality are not present in this case. First, it was important in Peel that "[t]he facts stated on [the attorney's] letterhead are true and verifiable." Id., at 100 (emphasis added); see also id., at 101 ("A lawyer's certification by [the recognizing organization] is a verifiable fact, as are the predicate requirements for that certification"). Of course, petitioner's recognition as a CFP can be verified - but only if the consumer knows where to call or write. Unlike the advertisement in Peel, petitioner's advertisements did not identify the organization that had conferred the [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 3] certification. The average consumer has no way to verify the accuracy or value of petitioner's use of the CFP designation.
Related to this point is the fact that, in the absence of an identified conferring organization, the consumer is likely to conclude that the CFP designation is conferred by the State. The Peel plurality stressed that "it seems unlikely that [the attorney's] statement about his certification as a "specialist" by an identified national organization necessarily would be confused with formal state recognition."
The Board of Accountancy has recognized this likelihood of consumer confusion: "[The term "certified"] in conjunction with the term "CPA" and the practice of public accounting, [is] so close to the terms protected by state licensure itself, that [its] use, when not approved by the Board, inherently mislead[s] the public into believing that state approval and recognition exists." App. 193-194. For this reason, the Board's regulations provide that an advertisement will be deemed misleading if it "[s]tates a form of recognition by any entity other than the Board that uses the ter[m] `certified.'" Fla. Admin.Code 61H1-24.001(1)(i) (1994). Petitioner's advertising is in clear violation of this prohibition. Because the First Amendment does not prevent a State from protecting consumers from such inherently misleading [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 4] advertising, in my view, the Board's blanket prohibition on the use of the term "certified" in CPA advertising is constitutional as applied to petitioner.
But even if petitioner's use of "certified" was not inherently misleading, it seems clear beyond cavil that some consumers would conclude that the State conferred the CFP designation, just as it does the CPA license, and thus that the advertisement is potentially misleading. Indeed, this conclusion follows a fortiori from Peel, where five Justices concluded that the attorney's specialty designation was at least potentially misleading. See
States may not completely ban potentially misleading commercial speech if narrower limitations can ensure that the information is presented in a nonmisleading manner. In re R.M.J., supra, at 203. But if a professional's certification claim has the potential to mislead, the State may "requir[e] a disclaimer about the certifying organization or the standards of a specialty." Peel, supra, at 110 (plurality opinion); see also id., at 116-117 (Marshall, J., concurring in judgment); In re R.M.J., supra, at 203. The Board has done just that: an advertisement that "[s]tates or implies that the licensee has received formal recognition as a specialist in any aspect of the practice of public accounting" will be deemed false or misleading "unless the statement contains a disclaimer stating that the recognizing agency is not affiliated with or sanctioned by the state or federal government." Fla. Admin.Code 61H1-24.001(1)(j) (1994). "The advertisement must also [ IBANEZ v. FLORIDA DEPT. OF BUS. & PROF. REG., ___ U.S. ___ (1994) , 5] contain the agency's requirements for recognition, including, but not limited to, educational, experience and testing. These statements must be in the immediate proximity of the statement that implies formal recognition as a specialist." Ibid. There is no question but that the CFP designation "implies that [petitioner] has received formal recognition as a specialist" in financial planning, an "aspect of the practice of public accounting," and her advertisements do not contain the required disclaimer. If the absolute prohibition on the use of the term "certified" cannot be applied to petitioner (as the Court today holds), then the disclaimer requirement applies to petitioner's advertising that she is a specialist in financial planning. Because petitioner failed to comply with it, the Board properly disciplined her.
Petitioner is a certified public accountant, and her use of the CPA designation in advertising conveyed this truthful information to the public. I agree with the Court that the State of Florida may not prohibit petitioner's use of the CPA designation under the circumstances in which this case is presented to us, and I therefore join Part II-B of the Court's opinion. I would only point out that it is open to the Board to proceed against petitioner for practicing public accounting in violation of statutory or regulatory standards applicable to Florida accountants. See Brief for Petitioner 28 ("Petitioner is, in fact, a licensee subject to the rules of the Board of Accountancy"). And if petitioner's public accounting license is revoked, the State may constitutionally prohibit her from advertising herself as a CPA. Page I
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Citation: 512 U.S. 136
No. 93-639
Argued: April 19, 1994
Decided: June 13, 1994
Court: United States Supreme Court
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