IN RE: the Claim of Erik M. RODRIGUEZ (2009)

Appeal from a decision of the Unemployment Insurance Appeal Board, filed August 9, 2007, which ruled that 2020 Video Voice Data, Ltd. is liable for additional unemployment insurance contributions on remuneration paid to claimant and others similarly situated.

Claimant worked as a sales representative for 2020 Video Voice Data, Ltd. (hereinafter VVD), a company engaged in direct sales of telecommunications services for companies such as Verizon.   After he stopped working for VVD, claimant applied for unemployment insurance benefits.   The Unemployment Insurance Appeal Board subsequently ruled that claimant was an employee of VVD and that VVD was liable for additional unemployment insurance contributions on remuneration paid to claimant and other similarly situated sales representatives.   VVD appeals.

 Initially, we note that the existence of an employment relationship is a factual question for the Board to resolve (see Matter of Concourse Ophthalmology Assoc. [Roberts], 60 N.Y.2d 734, 736, 469 N.Y.S.2d 78, 456 N.E.2d 1201 [1983];  Matter of Lambert [Staubach Retail Servs. New England, LLC-Commissioner of Labor], 18 A.D.3d 1049, 1050, 794 N.Y.S.2d 742 [2005] ).   The predominant consideration in making this inquiry is evidence of the alleged employer's control over the results produced or the means used to achieve those results, with the latter being more important (see Matter of Lombard [Commissioner of Labor], 52 A.D.3d 981, 982, 860 N.Y.S.2d 249 [2008];  Matter of Noel [Life Alert Emergency Response, Inc.-Commissioner of Labor], 38 A.D.3d 1082, 1083, 832 N.Y.S.2d 320 [2007] ). The Board's determination, however, must be supported by substantial evidence;  that is, there must be “proof within the whole record of such quality and quantity as to generate conviction in and persuade a fair and detached factfinder that, from that proof as a premise, a conclusion or ultimate fact may be extracted reasonably-probatively and logically” (300 Gramatan Ave. Assoc. v. State Div. of Human Rights, 45 N.Y.2d 176, 181, 408 N.Y.S.2d 54, 379 N.E.2d 1183 [1978] ).

 Here, while VVD directed compliance with Verizon's requirement of background checks and use of Verizon identification badges by sales representatives, and identified the areas where Verizon services were available for sale, VVD did not mandate, supervise or otherwise control how, when or where its representatives performed their door-to-door sales work.   Special clothing and product orientations were available, but not mandatory.   In addition, VVD's sales representatives had no prescribed hours or exclusive territories, were not paid their expenses, received commissions on a per sale basis, executed independent contractor agreements and wore badges that identified them as such.   As for paperwork and complaints, the record indicates that VVD kept sales records for only a brief period of time, and it served only as a conduit between Verizon and the sales representative in handling complaints.   Under these circumstances, we cannot conclude that substantial evidence exists in the record to support the Board's decision that VVD exercised sufficient control over claimant's work to establish an employer-employee relationship (see Matter of Stiefvater Real Estate, Inc. [Commissioner of Labor], 34 A.D.3d 1176, 1178, 826 N.Y.S.2d 766 [2006], lv. denied 8 N.Y.3d 807, 833 N.Y.S.2d 426, 865 N.E.2d 843 [2007];  Matter of International Student Exch. [Commissioner of Labor], 302 A.D.2d 834, 835-836, 756 N.Y.S.2d 320 [2003];  Matter of Mulholland [Motherly Love Care-Commissioner of Labor], 258 A.D.2d 855, 856, 686 N.Y.S.2d 511 [1999];  Matter of Cromer [Transworld Sys.-Sweeney], 248 A.D.2d 773, 773-774, 669 N.Y.S.2d 701 [1998] ).

ORDERED that the decision is reversed, without costs, and matter remitted to the Unemployment Insurance Appeal Board for further proceedings not inconsistent with this Court's decision.