In a personal injury action, an order granting defendants' motion to quash service of summons for lack of personal jurisdiction, as well as on the ground of forum non-conveniens, is affirmed where: 1) a defendant's conduct neither satisfied the "purposeful availment" nor the "relatedness" requirement to be subjected to specific jurisdiction; and 2) another suitable forum was available for plaintiff's action, and the trial court properly balanced the private and public interests for purposes of the forum non-conveniens issue.