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Court of Appeals of Michigan.

BUREAU OF HEALTH PROFESSIONS, Petitioner–Appellee, v. Bruce Devere SERVEN, D.C., Respondent–Appellant.

Docket No. 311939.

-- December 03, 2013

Before: METER, P.J., and SERVITTO and RIORDAN, JJ.

Respondent, Bruce Devere Serven, D.C., appeals as of right the final order of the Disciplinary Subcommittee of the Department of the Michigan Board of Chiropractic, in this action that petitioner, Bureau of Health Professions, initiated. Based on the subcommittee's finding of negligence, MCL 333.16221(a), and a lack of good moral character, MCL 333.16221(b)(vi ), respondent was placed on probation for one year. We reverse and remand.


State Farm Insurance Company contacted respondent to request that he perform an Independent Chiropractor Examination (ICE) of a patient, A.E., who was receiving chiropractic treatment. The patient was in an automobile accident in 2004, and sought chiropractic treatment from HealthQuest in 2006.

Respondent agreed to perform the ICE, reviewed all of the materials State Farm gave to him, which included the patient's previous medical records but not the chiropractic records from HealthQuest, took a patient history from A.E., and physically examined A.E. Further, as part of that exam, respondent interviewed A.E. about the treatment HealthQuest provided to him. Respondent subsequently generated a written report, concluding that the patient was not disabled from working due to any injuries resulting from the accident. He also concluded that the patient's physical complaints were not causally related to the accident. He noted in the report that he had not reviewed A.E.'s HealthQuest records.

State Farm then cut off benefits to the patient. After State Farm denied further claims for payment submitted by HealthQuest, Salvio Cozzetto, a chiropractor and part owner of HealthQuest, filed a complaint against respondent, claiming that he had possibly harmed the patient's health. After an investigation, the Attorney General, on behalf of petitioner, filed an administrative complaint against respondent, claiming that his behavior constituted negligence under MCL 333.16221(a) and incompetence under MCL 333.16221(b)(i ) of the Public Health Code. Petitioner also contended that in an interview with one of its investigators, respondent commented that HealthQuest “had a track record of performing unnecessary treatment .” The Attorney General argued this statement constituted a lack of good moral character in violation of MCL 333.16221(b)(vi ) of the Public Health Code.

An administrative hearing was held and an administrative law judge proposed that respondent did not behave negligently or incompetently, and did not display a lack of good moral character. Upon review, however, the disciplinary subcommittee disagreed and issued a final decision. The subcommittee found that respondent's conduct in performing an ICE and issuing a written report without first reviewing HealthQuest's chiropractic records was negligent in violation of MCL 333.16221(a) of the Public Health Code. The subcommittee also found that it was “quite likely” that respondent made the comment about HealthQuest's “track record,” and therefore violated MCL 333.16221(b)(vi ). However, the subcommittee agreed with the administrative law judge that respondent was not incompetent under MCL 333.16221(b)(i ). Respondent was placed on probation for one year. Respondent now appeals.


“We review an administrative agency's final decision to determine whether it is authorized by law and supported by competent, material, and substantial evidence on the whole record.” Cogan v. Bd of Osteopathic Med & Surgery, 200 Mich.App 467, 469; 505 NW2d 1 (1993); see also Dep't of Community Health v. Anderson, 299 Mich.App 591, 597; 830 NW2d 814 (2013) (quotation marks and citation omitted) (“in cases in which a hearing is required, as in this case, appellate review includes whether the agency's final decisions, findings, rulings, and orders are supported by competent, material and substantial evidence on the whole record.”). Substantial evidence will be found when the decision is supported by evidence that a reasonable person would accept as sufficient. Cogan, 200 Mich.App at 469–470. It is “more than a mere scintilla, but somewhat less than a preponderance .” Id. at 470.


Respondent first contends that the disciplinary subcommittee erred in finding him negligent under MCL 333.16221(a) because he owed no duty of care to the patient nor to HealthQuest. We agree.

MCL 333.16221(a) authorizes disciplinary proceedings when there has been:

[a] violation of general duty, consisting of negligence or failure to exercise due care, including negligent delegation to or supervision of employees or other individuals, whether or not injury results, or any conduct, practice, or condition that impairs, or may impair, the ability to safely and skillfully practice the health profession.

In the instant case, State Farm asked respondent to perform an ICE of the patient, and respondent agreed. Thus, the duty respondent owed was to perform an independent chiropractic exam for State Farm. He had no duty to HealthQuest. The only duty respondent owed to the patient was “to perform the examination in a manner not to cause physical harm to the examinee.” Dyer v. Trachtman, 470 Mich. 45, 50; 679 NW2d 311 (2004). Neither party has alleged that respondent physically harmed the patient in any way.

Further, respondent was not obligated to conduct his examination in a manner that preserved the patient's benefits or ensured that HealthQuest received payment. His role was to perform consistent with the duty he owed to State Farm—to act as an ICE. There was no evidence that respondent acted inconsistent with that duty, as he examined A.E. and the records provided to him. Further, he disclosed the fact to State Farm that he did not receive nor review records from HealthQuest.1 Respondent then formed an opinion based on that review, his examination and interview of the patient, and generated his report.

“In the particularized setting of an IME, the physician's goal is to gather information for the examinee or a third party for use in employment or related financial decisions. It is not to provide a diagnosis or treatment of medical conditions.” Dyer, 470 Mich. at 51. Because respondent's only duty was as an ICE to State Farm, he had no obligation to provide a diagnosis or treatment of medical conditions to A.E. As there is no evidence that respondent violated his duty in any way, the subcommittee's finding that respondent behaved negligently under MCL 333.16221(a) is in error.


Respondent also argues that the disciplinary subcommittee erred in finding that he exhibited a lack of good moral character. The disciplinary subcommittee found that respondent was subject to discipline under MCL 333.16221(b)(vi ), for “[l]ack of good moral character.” The subcommittee found that respondent's bias against HealthQuest was evident in his comment that HealthQuest had a track record of performing unnecessary treatment, and that respondent commented on HealthQuest's treatment even though he failed to examine the records of treatment.

Contrary to the subcommittee's finding, none of this conduct constituted a lack of good moral character. Even assuming respondent made the “track record” comment, this one isolated comment did not constitute a lack of good moral character. Good moral character is defined as “the propensity on the part of the person to serve the public in the licensed area in a fair, honest, and open manner.” MCL 338.41(1). Here, an alleged comment during an informal interview that HealthQuest had a track record of performing medically unnecessary treatment does not constitute behavior that was unfair, dishonest, and secretive. In fact, respondent was attempting to be candid with petitioner's investigator, as he honestly communicated his opinion, based on his experience with HealthQuest. Furthermore, as discussed above, respondent did not violate any duty that he had as an ICE, as he fully complied with his responsibilities in reviewing the records given to him, examining and interviewing A.E., and then formed an opinion and report based on this independent examination.

Therefore, we find that the disciplinary subcommittee's ruling of a lack of good moral character was not supported by competent, material, and substantial evidence on the entire record. Const 1963, Art 6, § 28; Cogan, 200 Mich.App at 469.


The disciplinary subcommittee erred in holding that defendant violated MCL 333.16221(a) (negligence) and MCL 333.16221(b)(vi ) (lack of good moral character) of the Public Health Code. We reverse and remand for expungement of respondent's record in this matter. We do not retain jurisdiction.


1.  Further, petitioner failed to establish that respondent could have legally requested the records from HealthQuest directly.


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